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Frequently Asked Questions


 

How much does it cost to join?

Currently there is no fee to join the Friends of Frind Wine Club. The amount you can expect to pay for each Wine Club shipment, will be the cost of the wine only.


What is the committment?

Friends of Frind Wine Club members agree to receive wine shipments twice a year; Spring (April) and Fall (October). Members will continue to be a part of these shipments until the membership is canceled. 


Where do I find my login information so that I can login to my Member account?
 

Once your sign up information has been entered into our system, you will receive a confirmation email with your login credentials. If you do not recieve a Club Confirmation email within one week of signing up, please contact us at: wineclub@frindwinery.com


If I pick up 6 bottles or more today, will that be considered my first shipment?
 

No. Wine purchases outside of the semi-annual shipments are seperate from your Wine Club shipments.


Do I need to customize my wine package?
 

Customization is not required. If you are happy with our curated bundle, you can leave the selection as is. 


When can I choose my wine?
 

The option to customize your Wine Club order will appear in your Member account, about a month before your shipment is shipped/picked up. You will be notified by email when the customization window is open, therefore please ensure the email address on your member account is correct.

How do I find more information about my Wine Club shipment, like what is in the curated bundle, and when my credit card will be charged?
 

Multiple emails regarding your upcoming Wine Club shipment will begin to be sent one month prior to the seasonal shipments. The emails will contain all important information, like billing dates, the curated bundle, and the steps for how to customize your order. All Wine Club correspondence is done via email,  therefore, please ensure your email address is correct. 


Do I pick it up or is it shipped?

Your choice! But please specify which you will be doing within your member account. If you choose to have your wine shipped to you, please ensure your shipping address is up to date.


Is shipping free?

For orders of 6 bottles or more, shipping is FREE! Please allow up to 10 business days for your order to arrive. 


How do I cancel my membership?

Members may cancel their membership after two shipments, by emailing wineclub@frindwinery.com no later than 2 weeks prior to the next shipment billing date. We cannot guarantee cancellations during shipment processing. Upon cancellation, member benefits are revoked immediately.


 

 
 

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