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Frequently Asked Questions


Is shipping free?
For orders of 6 bottles or more, wine club members recieve free shipping. 
Please allow up to 7 business days for your order to arrive. 

If I pick up 6 bottles or more today, will that be considered my first shipment?

No. If members purchase wine outside of our semi-annual shipments, they will still be a part of our next club processing.

Do I need to customize my wine package?

Customization is not required. If you are happy with our curated bundle, you can leave the selection as is. 

When can I choose my wine?

Wine club will send out a reminder email 1 month prior to the seasonal shipments with direction to customize your order.

Do I pick it up or is it shipped?

We ask our members select "ship to self" or "pick up at tasting room". Please ensure your address is up to date if you select ship to self. 

What is the committment?

Wine club members are committing to receive wine shipments twice a year; Spring (April) and Fall (October). Members will continue to be a part of these shipments until emailed notice of cancellation. 

How do I choose my wines?

For each shipment we create a seasonal curated wine package with the option for members to customize their wine selection. 

To customize your shipment, login to your account using the "login" button at the top right corner of our website. Once logged in, you will gain access to your profile account information by clicking on your name in the top right corner. A menu bar will pop up. 
From this list you can edit and make changes to your personal, address and credit card information.
Select "Club shipment" to make changes to your wine selections. The default curated bundle will be selected, though you can remove those and add what you prefer.
All saved changes will be emailed to us.
Your saved order will be processed on the date specified in our club shipment email. Please do not use our regular online ordering system as it does not link to our club shipment.

How do I cancel my membership?

Members may cancel their membership after two shipments by providing written notice to wineclub@frindwinery.com no later than 2 weeks prior to the next shipment billing date. We cannot guarantee cancellations during shipment processing. Upon cancellation, member benefits are revoked immediately.


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